Delete your AX Cloud Drive account

AX Cloud Drive by Huntbits · Last updated: 27 October 2026

How to ask for deletion

1. Write to privacy@huntbits.com from the e-mail address of your Huntbits account, with the subject "Delete my AX Cloud Drive account".
2. Include your Huntbits Player ID (shown in the app under Settings, or on huntbits.com under My account).
3. We confirm by e-mail and delete the account within 30 days.

Cancel any paid plan first (Google Play → Payments & subscriptions, or Manage subscription on the website), so you are not charged again.

What is deleted

• All your files, folders, Vault and Vault 2 data, and the copies at our storage providers.
• Your shared links, sharing settings and face groups.
• Your AX Cloud Drive profile (name, e-mail, plan and storage use).

What is kept

• Payment and invoice records, for as long as tax law requires.
• Security logs (such as IP addresses), for a limited time, then deleted automatically.
• Your Huntbits account and AX Points are separate and are not deleted. To delete them, use the Huntbits privacy policy.

Delete only some data

You can delete any file or folder yourself in the app or on the website at any time. Deleted files go to the Recycle Bin, where you can delete them for good. Face grouping can be turned off in Settings, which deletes all face data.